Privacy Policy

At Carlsson and Capehart Group Limited, safeguarding your personal privacy is a matter we take seriously.  Our most important asset is our relationship with you.

We protect information in the same manner for both former and current clients.  To ensure consumer privacy laws are not violated, Carlsson and Capehart Group Limited has adopted the policies described below:

1) Personal information, such as account names, addresses, telephone numbers, e-mail addresses, and Social Security numbers are never given or sold to any outside entity.

2) Carlsson and Capehart Group Limited will only interact with those who are officially registered on the account.  Should there be Power of Attorney privileges or special requests to interact with another designated individual, we ensure that proper documentation and signatures are provided by the client before communicating with the affiliated third party.

3) All monetary distribution requests go to the account’s address of record or to the banking information on file.  Normal check distribution requests are made payable to the account registrant on file.  Any other special distribution requests must be accompanied by a proper form signed by the client.

4) When corresponding with clients via fax or e-mail, Carlsson and Capehart Group Limited refrains from including specific confidential information, unless specifically requested by the client.

5) Any client request to change account registration, legal address, telephone number, or e-mail must be done in writing.

6) Should there be a court order or subpoena for client documents, we would immediately attempt to notify the client by telephone, e-mail, or regular mail.  In addition, we would obtain written documentation with the appropriate signatures before any information is released.

We appreciate the trust you have placed in us. As always, our goal is to give you peace of mind in knowing that your portfolio and your personal information are always carefully safeguarded.